Trail Bottle Mobile App Privacy Policy

Trail Bottle Depot (“Trail Bottle Depot,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our services, including our website, mobile applications, and other products and services (collectively, the “Service”). By accessing or using the Service, you agree to the terms of this Privacy Policy. 

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register for an account, use our Service, or communicate with us. This information may include: 

• Contact Information: Name, email address, and phone number. 
• Account Information: Username, password, and pickup address. 
• Usage Information: Information about how you use the Service, including your interactions with our mobile application.  

2. How We Use Your Information

We use your personal information for the following purposes: 

• To Provide and Improve the Service: We use your information to operate, maintain, and improve the Service. 
• To Communicate with You: We use your contact information to send you notifications about your pickup status and updates. 
• To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.  

3. How We Share Your Information

We do not share or sell your personal information to third parties. 

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. 

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it. 

6. Your Rights and Choices

You have the following rights regarding your personal information: 

• Access: You can request access to the personal information we hold about you. 
• Correction: You can request that we correct any inaccurate or incomplete information. 
• Deletion: You can request that we delete your personal information and your account data. 

To exercise your rights, please contact us using the contact information provided below. 

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Service after the changes constitute your acceptance of the new Privacy Policy. 

9. Contact Us

If you have any questions about this Privacy Policy or need assistance, please contact us at: 

Trail Bottle Depot 
Email: trailbot@telus.net